Whereabouts in the UK are you based? Do you cover the whole UK?
MAG Laundry Equipment’s head office is in Halifax, West Yorkshire. Our nationwide engineers are strategically stationed across England, Scotland and Wales to cover the UK for the supply & service of commercial laundry machines.
What are your core products and services: what are you best known for providing?
We are a leading supplier of commercial & industrial washing machines, tumble dryers and ironers. We are well known for installing high-quality, energy-efficient laundry machines across care homes, hotels, football clubs, hospitals and many other businesses.
It’s a competitive marketplace out there, why choose yourselves as a supplier?
We frequently meet new clients from good word of mouth and we have the highest rated Google Reviews in our industry. The businesses we work with can benefit from a free 5-year care plan and our 24/7 telephone support line 01422 244733.
What are the key elements for the business in achieving a positive customer service experience?
Our customers are our future, so we take great care of them. Every customer is provided with an account manager that ensures they have a positive customer service experience. From the initial order and for many years to come our clients can expect a friendly and professional experience.
How much capacity do you have to increase your level of business?
Thanks to our new and existing clients we’ve seen an average growth of 30% year on year since incorporation in 2006. We provide training to our staff to develop their skills and bring in new staff to help us meet our customer requirements. The sky is the limit, and we look forward to continuing our expansion in the future.
How future proof is your business?
As long as the world keeps turning, so will our commercial washing machines. We have secure contracts and strategies in place to future proof our business as the demand for industrial laundry machines continues to grow.
Are you part of any industry bodies?
As a trusted & reputable partner we have CHAS accreditation plus we are Gas Safe registered to help new & existing clients stay safe & compliant with annual gas certificates.
How would you sum up your company in three words?
Laundry Equipment Experts
Get in touch with their friendly team to find out more.
Telephone: 01422 244733
Email: info@laundrymachines.co.uk
Website: www.maglaundryequipment.co.uk