Retailers need a plan for when their own customer channels can’t be trusted, says Northdoor
Customer messaging, supplier risk and system outages belong in the incident response plan as well as technical defences, says Northdoor’s…
Debenhams Group Introduces Faster Payments for 30,000 Brand Partners Ahead of Christmas
Debenhams Group has introduced a new cash flow solution designed to give its network of more than 30,000 brand partners…
What Liz Kendall’s Tech Agenda Means for UK Businesses
The appointment of Liz Kendall as Secretary of State for Science, Innovation and Technology last September marked a shift in…
AI and Resilience Redefining Chemical Supply Chains, Says Rhenus Group
Supply chain resilience, artificial intelligence (AI) and end-to-end visibility are emerging as the defining forces shaping the future of chemical…
Cyber Risk Awareness is High But Readiness Leaves Firms Exposed
A significant gap remains between cyber awareness and operational readiness among businesses, according to new research from global risk management…
Birmingham City University partners with Exponential-e on new UC platform
New cloud-based contact centre environment to enhance staff productivity, improve student interactions and support the University’s 2030 strategy Exponential-e, a pioneer in…
Shutting down retail fraud loopholes
Online fraud is rising, a costly problem for retailers, but AI and data-driven strategies can fight back. As ecommerce sales…
UK SMEs: Future-Ready with FTTP & VoIP
The UK’s telecom landscape is evolving, with the Public Switched Telephone Network (PSTN) – the system behind traditional analogue phone…
My boss thinks I’m a security threat!
In this cautionary tale Jane Grafton, Chief Fabulous Officer at Jane’s Wonderful Life, interviewed a woman who should have known…
Seize the Moment: Why Now is the Best Time to Upgrade to FTTP in Newly Commissioned Areas
As a UK business leader in a newly commissioned Fibre to the Premises (FTTP) area in July 2025, you have…